Full integrations with Salesforce.com and SugarCRM? Now that’s sweet.

jBilling now offers complete integrations to two of the industry’s leading CRM solutions, Salesforce.com and SugarCRM. This gives users a single access point to view real-time billing information as well as process payments, issue refunds, manage subscriptions, and more—all from within their CRM system.

Join us for a 90-minute webinar to learn more about these exciting integrations and how they can help your business be more effective.

Hear from jBilling CRM expert Crystal Gaudet about the features and benefits of jBilling’s integration with Salesforce.com and SugarCRM, and get answers to your questions about the latest updates.

Event Information
Webinar: jBilling Integrations with Salesforce.com and SugarCRM
August 15, 2013
9:00 – 10:00 a.m. Central
Registration: https://attendee.gotowebinar.com/register/4709283420764665856

We are pleased to announce that on April 30, 2013, jBilling released Enterprise Edition 3.2.0! This latest release offers you a mix of new features and improvements to existing features, such as:

Custom Field Filters - you now are able to create a filter using any meta field to help you to quickly find information that pertains to a specific group of items.

Unique Emails - gives you and your customers the possibility of resetting a login password, by forcing the system to save unique email addresses.

Overdue Invoice Penalty Plug-In - will automatically apply a fee to a customer’s overdue invoice, and will continue to apply that fee until the customer provides a payment.

New Default Invoice Design -this new template is used by jBilling to invoice our customers and is now also used as the new default invoice design.

This release also contains the following major enhancements: 

Custom Notifications

Notifications are a key component to jBilling. They allow you to email invoices to your customers, as well as give you the option to remind your customers about various events like, overdue invoices, or a failed payment.

In jBilling 3.2, you can now create your own notifications directly in the user interface! The benefit to this is that you have the ability to create notifications that are specific to your billing requirements. For example, you need a notification that will send an alert to the customer when they make a change in services. It is not a notification that comes ‘out of the box’ in jBilling, however, with this new functionality, your notification can be easily created and maintained without the need for customization.

jBilling has also extended the notification page to include situations where you may want to include more than one recipient for the notification. For example, a Reseller (parent) account may want to know if their child account’s payment has been successful or not. The system can be configured to send the notification to the child account, and the Reseller. Other accounts related to the user are:
Admin
All Parent Accounts
Partner Account

Salesforce Integration

A customer relationship management (CRM) system is an added benefit to any business. It helps to keep administrators up to date with their customer’s activities in every way, except for when you want to generate an invoice. Through the development of an event processor plug-in, Salesforce is now successfully integrated with jBilling so that you get the best of both worlds.

The idea is for you to use, or continue to use Salesforce for all of your customer management tasks. For example, when a customer signs up for some services, or requests a quote, and even wants to make a payment, they have the ability to do so. Any information, once updated in Salesforce, will update jBilling in real-time. The customer’s invoices will then be automatically generated in jBilling, and their account in Salesforce will be automatically updated with this information. Any information once updated in jBilling, will be updated in Salesforce in real-time.

For more information on this plug-in, please do not hesitate to contact us: [email protected].

An exciting new partnership has been established between jBilling and CCH SureTax.

A leader and pioneer of open source enterprise billing, jBilling has recently launched a specialized platform for the telecommunications market called, jBilling Telco Edition, which is rapidly becoming a success. It is extremely scalable, robust and flexible, which allows for solutions in many diverse markets. http://www.jbilling.com

“I'm excited to announce the integration between jBilling and CCH SureTax,” says Emiliano Conde, Founder of jBilling. “jBilling is always looking for integrations that bring value to our customers. With the CCH SureTax integration, we can offer a comprehensive billing solution that includes the calculation of complex taxes. This is good news for small and medium telcos in North America."

CCH SureTax Telecom provides tax calculation solutions for the complex world of communications. With the SureTax Telecom plug-in for jBilling, communications providers can easily represent all the proper federal, state and local taxes, fees and surcharges (including e911) without ever disrupting their billing run.

“We have been working with premier names in telecom billing throughout 2012, and the SureTax Telecom plug-in for jBilling is a great addition to our offering,” says Brent Reeves, VP of Business Development for SureTax. “This integration is just another example of our continued commitment to providing the easiest implementation in the market.”

The integration of SureTax will greatly improve jBilling’s ability to calculate and apply taxes for telecommunication billing. Both jBilling and CCH SureTax now have the ability to provide a total and complete tax and billing solution, which is a significant benefit to the telecommunications market.

The SureTax Telecom plug-in will be released this month, available through the jBilling marketplace or directly from CCH Suretax.

About CCH CorpSystems SureTax
CCH CorpSystems Sure Tax offers dynamic on-demand telecom taxation solutions for new and existing VoIP and telecom providers driven by content from CCH, the industry leading provider of tax, accounting, and audit information. SureTax’s flagship product, SureTax Telecom, simplifies the complex world of telecom taxes with a robust, “real-time”, web-based tax calculation solution that is delivered as a SaaS cloud computing technology. http://www.SureTax.com

About jBilling
jBilling is a global player with consultants on four continents. It’s a mature and rapidly evolving open source system. It delivers a comprehensive billing solution that is popular with many industries including Telecommunications, ISPs, ASPs, and Media. http://www.jbilling.com

As a member of the jBilling community, you play a key role in the ongoing success of our billing solutions, and our company as a whole. That's why we wanted you to be among the first to know about some exciting news that was recently announced: AppDirect, the leading provider of cloud service marketplace solutions, has acquired jBilling.

What does the acquisition mean? For jBilling community members, very little will actually change. We will continue to serve our existing customers with same advanced, easy-to-use technology and superior customer service that you have come to expect. We will also continue to pursue new opportunities as the world's premier open source billing solutions provider.

Taking a wider view, our collaboration with AppDirect allows us to expand our reach and leverage our combined expertise to make jBilling solutions more robust than ever before. Working together, jBilling and AppDirect are positioned to have a tremendous impact on the way that web-based software and services are distributed.

The jBilling team is thrilled to be working with AppDirect, and we hope that you'll share in our enthusiasm. To learn more about AppDirect, please visit the company's website, www.appdirect.com, or read its recent blog post about the announcement. If you have any questions or concerns about the acquisition, please don't hesitate to contact us here at jBilling.

jBilling Telco Edition Is the First Open Source Solution Designed to Meet Telco Needs

Ottawa, Ontario, October 16, 2012 — jBilling, the world's leading open source billing solution, today announced the near-term availability of jBilling Telco Edition, a new version of its widely used billing software specifically built for the telecommunications industry. Available as Software-as-a-Service or downloadable code, jBilling Telco Edition is the first open source solution designed to meet the particular billing needs of telecom companies.

"Telcos have had very few options when it comes to billing. Up until now, their choices have been confined to expensive, proprietary systems, or solutions with limited functionality," said Emiliano Conde, Founder of jBilling. "With jBilling Telco Edition, telecom companies will have a true open source option that is flexible, robust, and can accommodate complex, converged billing with ease."

jBilling has served the telecom industry for more than a decade, and its solutions are used by trusted telecom companies worldwide. However, jBilling Telco Edition marks the first version of the software that will offer new, unique features designed to meet telco specifications. These features include:

• True cloud-based mediation that dynamically allocates resources for parallel processing of call detail records (CDRs)
• Pre-paid functionality that is compatible with the Diameter protocol
• Advanced rating with pricing models and rate cards
• Pre-configured plug-ins and preferences based on typical telecom implementations

jBilling Telco Edition can also accommodate a wide variety of billing scenarios no matter how complex, including subscriptions, pre-paid billing and accrued credits, as well as metered, volume, and graduated usage. Moreover, telcos can implement jBilling for a wide range of services—such as voice, mobile, Internet, and more—and customize the system to fit their business needs.

"We're excited to provide telecom companies with an open source solution created just for them, and in typical jBilling fashion, we're using the latest technology to build the best possible solution," Conde said. "We're confident that many of jBilling Teclo Edition's features, such as the Hadoop-based cloud mediation module, are going to be trend-setters for the industry."

About jBilling
Founded in 2002, jBilling powers the billing systems of a variety of trusted telecom providers, SaaS companies, public utilities, and others around the globe, including Constant Contact, VeriFone, Sage Software, and more. Based in Ottawa, Canada, jBilling has a distributed team of billing experts around the globe. The company’s leading technology, long-term experience, and industry expertise have enabled jBilling to become the most downloaded open source billing solution, with more than 120,000 downloads in over 150 countries.

Media Contact

Emily Borders
(415) 963-4174 ext. 1
[email protected]